Another example of Care UK‘s dubious reputation for providing poor care of the elderly residents at its homes comes from Epsom, where the company has been forced to pay compensation to a family for its neglect of a vulnerable resident.
This week’s Kingston Guardian reports how Josephine Cunningham, an 86-year-old from Worcester Park, who had served with the airforce during the Second World War, was left dehydrated and with sores on her body after a two-month stay at Appleby House in 2008.
Cunningham recovered speedily once removed from the Care UK-run home.
Care UK is the cost-cutting company to which former Croydon Mayor Margaret Mead has handed council-run old people’s homes. The Cunningham case follows other worrying reports of poor practice and neglect at Care UK homes.
“I think this incident highlights the casual way the elderly are treated in some residential care homes,” Cunningham’s daughter, Janice, told the local paper. “It is terrible my mother had to endure the pain of the pressure sores.”
Care UK, after making the compensation payment to the family following, said it had learned lessons from the case and changed its operations as a consequence.
That may not be enough to allay the concerns of those with elderly relatives in Croydon’s care homes where Care UK is taking over.
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