INSIDE SUTTON: Issues around safety and leadership, plus accusations of bullying, see Sutton’s NHS hospital downgraded to ‘Requires improvement’ after latest CQC inspection. CARL SHILTON reports

Under a cloud: the CQC inspectors found a number of troubling issues at St Helier
Staff reported bullying and discrimination from leaders in the surgery services at St Helier, “which could undermine staff morale and safe care”, according to a Care Quality Commission inspection report on Sutton’s large NHS hospital.
Assessed together with Queen Mary’s Hospital for Children, which is located on the same Wrythe Lane site, St Helier has been rated “Good” under categories effective, caring and responsive. However, it has again been rated “Requires improvement” for safe and the CQC lowered its rating for well-led from “Good” to “Requires improvement” following the inspection, which was carried out in December.
“Bullying” at St Helier is mentioned nine times in the CQC report, which was published today.
The inspectors also visited Epsom Hospital, which is in the same NHS Trust as St Helier. Overall, the Epsom and St Helier University Hospitals NHS Trust remain rated “Good”.
Today, responding to the CQC report, one St Helier medic told Inside Sutton: “I’m not surprised that bullying gets a prominent mention, simply because of the immense pressure we’re constantly working under… We’re short of everything here. Staff, space… everything. And we’re also short of patience.” Continue reading
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