Site icon Inside Croydon

Council letters over resident permit renewals spark confusion

Healthy neighbourhood: some residents have been receiving reminders that they need to renew their exemption permits

Croydon Council is sending out renewal notice reminders for their “Healthy Neighbourhood” schemes.

The resident exemption permits last for three years. You can get up to three permits per household.

“If you live in a Healthy Neighbourhood, you can get a permit so you can drive through the area,” the council says.

Jason Perry, when seeking people’s votes in 2022 to get him elected as Croydon Mayor, promised to clear the borough of LTNs – low traffic neighbourhoods – and the like “on Day One”. More than three years later, the traffic calming, rat-run reducing and air quality improving restrictions remain in place.

The Healthy Neighbourhood areas are:

“You can still access roads and properties in these neighbourhoods,” the council says.

But they warn: “If you do not have a permit and are not exempt, you will need to take a different route to get to your destination”, or you risk being named by one of the council’s all-seeing automatic number-plate recognition cameras – ANPR – and being handed a hefty fine.

To be eligible for a resident’s exemption permit, you must:

Open roads: LTN schemes – ‘healthy neighbourhoods’ – often used planters. Now most are fitted with ANPR cameras

Some residents say that the renewal reminders that they have received through the post, ostensibly from the “digital-first” council, have been a cause of confusion.

“The envelopes don’t look like they are from Croydon Council, and the letter inside does not directly reference what the reminder is for,” said one resident affected by the Albert Road scheme in South Norwood.

“I’m not sure if they are sending out email reminders.”

And they add: “The letter points you to http://www.croydon.gov.uk/parking/parking-permits, but from this page there is no direct link to the renewal page.”

It gets worse. “Finally, once you renew, you may find that there is a mismatch between the scheme you are registered for and the scheme referenced on the confirmation email.”

To avoid any unnecessary fines and a needless appeal, you might want to check your permit status.

This https://www.croydon.gov.uk/parking/exemption-permits/healthy-neighbourhoods-exemption-permits/apply-resident-exemption-permit appears to be the best place to go on the council’s website to check on whether you need a permit extension.

Good luck…

Inside Croydon – If you want real journalism, delivering real news, from a publication that is actually based in the borough, please consider paying for it. Sign up today: click here for more details


PAID ADS: To advertise your services or products to our 10,000 weekday visitors to the site, as featured on Google News Showcase, email us inside.croydon@btinternet.com for our unbeatable ad rates




Exit mobile version