From shrink to spin doctor: now Lewis has gone all coy

Confirmation, of sorts, that Hayley Lewis, Croydon’s Head of Customer Strategy and Development, is being lined up for a move to lead the council’s Ministry of Truth (despite an absence of any previous press, media or PR experience) came within a couple of hours of Inside Croydon posting its report last night: Lewis’s previously publicly accessible blog, there for the whole of the world wide web to read, was switched to private mode.

Of course, while this is not absolute confirmation that Lewis, a specialist psychologist, is to become Croydon’s chief spin doctor, it highlights at least one element of our story which some might have questioned: whether it was ever appropriate for a senior Croydon Council employee to publish an online diary in such a form.

Lewis’s previously published work, as part of her day job with Croydon Council, has received mixed “reviews”.

It was Lewis’s handiwork that produced the council’s Customer Service Strategy 2010-2015, which focused on all aspects of the council’s activities, from libraries to refuse collection (remember those?) and invented a “typical” Croydon resident that it named Mr Foulides.

The document even asked local Council Tax-Payers for their feedback on the proposals, although strangely the results of this “consultation” were never made public. We wonder why?

Residents disappointed at not being able to access the blog need not concern themselves too much. Lewis continues to Tweet relentlessly @Haypsych (although her previously posted links to her own blog seem a little futile now that she has opted “to go private”).

And here at Inside Croydon Towers, we have archived a good deal of Hayley Lewis’s previous musings and postings on the internet, so that we may refer to them again in the future.

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About insidecroydon

News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. Based in Croydon and edited by Steven Downes. To contact us, please email
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