‘We failed every passenger on that tram and I am truly sorry’

As the Old Bailey judge this morning handed down a £10million fine to Transport for London for its failings that led to the 2016 Croydon tram crash, Andy Lord, London’s Transport Commissioner, issued the following statement:

Guilty plea: TfL’s Andy Lord

“I apologise on behalf of everyone at Transport for London, both past and present, for this tragedy and for the pain, distress and suffering that all those affected have endured and continue to endure.

“None of us can begin to appreciate the enormity of the loss suffered by the families and friends of Dane Chinnery, Donald Collett, Robert Huxley, Philip Logan, Dorota Rynkiewicz, Philip Seary and Mark Smith or the impact on the lives of the many who suffered injury.

“Every passenger on the tram that morning entrusted their safety to us but we failed them and for that I am truly sorry. We remain committed to providing support to anyone who needs it.

“We accepted responsibility promptly and we did everything possible to ensure the right support was quickly in place to help all those affected.

“Since 2016, we have also delivered an extensive programme of major industry-leading safety improvements to the tram network.

“We continually review our network and work with the wider tram industry to ensure we are running the safest possible service for our customers and to ensure that such a tragedy can never happen again.”

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This entry was posted in Sandilands derailment, TfL, Tramlink, Transport and tagged , , , , . Bookmark the permalink.

4 Responses to ‘We failed every passenger on that tram and I am truly sorry’

  1. Terry Doherty says:

    Good bit of TfL grovelling…. Andy Lord’s salary… £395k pa …

  2. Lewis White says:

    I wonder if Mr Lord would have resigned had he been CEO of Nat West, or Coutts, having been in charge when Nigel Farage was deprived of a swanky bank account?

    • Lord was not in post in 2016, at the time of the Sandilands crash, Lewis.

      Those responsible, in terms of the lack of safety measures and the cover-ups of safety surveys, were allowed to leave their jobs long ago, without any sanction, as has been reported on these pages over the past seven years.

  3. Sarah Bird says:

    Andy Lord has been recently offered a huge pay rise and a bonus of £40,000 as referred to in the press. Many other senior managers also have been offered huge pay increases and bonuses. I understand the pay increases and bonuses were offered before the Trial ended .At what level is this even thought to be acceptable?

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