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Tag Archives: Capita
Council admits its phone system hasn’t worked for years
After almost eight years in charge of the borough, Croydon’s Labour leadership has finally admitted what thousands of residents have been saying throughout their time in office: the council’s phone system is not fit for purpose. “The council provides essential … Continue reading
Posted in Callton Young, Capita, Croydon Council
Tagged Callton Young, Capita, Croydon Council, Jo Negrini, Labour, London Borough of Croydon, Wavenet
6 Comments
TUC calls for ‘Domesday Book’ to register outsourced deals
One year on from the collapse of outsourcing giant Carillion, and the TUC is calling for greater transparency in the way private firms are able to profit from and operate public services. The Carillion collapse had some knock-on effects in … Continue reading
Posted in Business, Carillion, Croydon Council, Croydon parks, GLL - Better, idVerde, Libraries, Refuse collection, Skanska, Veolia, Waste incinerator
Tagged Capita, Greenwich Leisure, idVerde, TUC, Veolia, Viridor
2 Comments
Crapita profits plunge even after council IT jobs move to India
Some council staff have been expressing concerns around the performance and standards of service provided by Crapita, who manage the council’s IT and phone systems. The company, which is midway through an eight-year, £73.5million “mega-deal” that was agreed by the … Continue reading
Posted in Capita, Croydon Council
Tagged Capita, Crapita, Croydon Council, London Borough of Croydon
2 Comments
Council website offline again following Crapita handover
A brief, and easily missed, notice has appeared on the Croydon Council website. “Due to server maintenance, our online forms, My Account and About Your Area sections of the website will be unavailable on Friday (20 June) evening from 11:30pm until … Continue reading
Posted in Capita, Croydon Council, Manju Shahul Hameed
Tagged Capita, Crapita, Croydon Council
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Council website down for 10 days since Capita handover
Croydon residents attempting to use their council’s online services this morning found that the local authority’s website was “unavailable” for a 10th successive day, a “down time” that is potentially costing the council millions of pounds and creating widespread inconvenience … Continue reading
Posted in Capita, Croydon Council, Nathan Elvery
Tagged Capita, Conservative, Croydon, Croydon Council, Fisher's Folly, Mike Fisher, Nathan Elvery, Tory
7 Comments