Council website offline again following Crapita handover

A brief, and easily missed, notice has appeared on the Croydon Council website.

Croydon Council logo“Due to server maintenance, our online forms, My Account and About Your Area sections of the website will be unavailable on Friday (20 June) evening from 11:30pm until late afternoon Saturday (21 June).

“We apologise for any inconvenience this may cause.”

This”server maintenance” comes just two weeks after the council website was down in part for nearly a fortnight, as the new IT contractors, Crapita, struggled to handle what was supposed to be a “seamless” takeover.

The bungling even saw catering staff having to try to fix the live feed from the Mayor Making ceremony at the Town Hall when the IT department failed to manage to deliver pictures from the overcrowded Town Hall chamber.

It meant that almost the first duty of Croydon’s new Mayor, Manju Shahul Hameed, was to apologise to those residents who had wasted their time attending the council meeting and spent an hour forced to watch a blank screen.

Clearly, the council’s new leadership will be taking up the matter of Crapita’s service performance and the council website when they sit down for dinner together at the formal Mayor’s Banquet next week, which is paid for by… Crapita.


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About insidecroydon

News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. Based in Croydon and edited by Steven Downes. To contact us, please email inside.croydon@btinternet.com
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