Transport for London has issued a reminder to parents and guardians of children who use the 5-10 and 11-15 Zip Oyster photocards that any expired cards will no longer be accepted for travel on trams, trains, buses or Tubes from next Wednesday, January 1.
TfL suspended the requirement for the photo ID cards to be updated, following the cyber security incident in September.
But that grace period ends on New Year’s Eve.
“If you have not applied for a new card, you will need to pay for travel from January 1 until you receive your new card,” TfL advised this morning.
“Visit our photocard website and submit your application for a new card now.”
The reopening of contactless.tfl.gov.uk follows TfL reopening systems for Zip photocards, 60+ London Oyster photocards, 18+ Student Oyster photocards and other concessions.
“All TfL fares services impacted by the recent cyber incident are now reinstated,” the transport authority announced last month.
On September 1, TfL identified suspicious activity and “took immediate action to secure its network”, they say. “TfL has worked closely with the National Crime Agency and the National Cyber Security Centre throughout this process and notified the Information Commissioner’s Office.”
TfL suspended all travelcard applications as a precautionary measure while it undertook security checks.
In November, passengers were “warned that due to the expected backlog, there will be some delays in contacting TfL’s customer services”.
And they advised then: “Parents and guardians of those with expired Zip photocards are encouraged to apply as soon as possible for a new photocard for their children or dependent to help ensure that they are ready to use in the New Year.
“Expired photocards will not be accepted for travel on TfL or train operating company services from January 1 2025.”
- To view your TfL online account for Oyster or contactless – visit tfl.gov.uk/account
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