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Tag Archives: Housing Ombudsman
Council slammed for ‘neglect’ and ‘disregard’ on social housing
Labour-controlled Lambeth is in trouble yet again over housing standards in the borough, with the council criticised in an independent report that, according to opposition councillors, “shows a pattern of neglect, incompetence and a complete disregard for the wellbeing of… … Continue reading
Ombudsman report shows council getting worse under Perry
Croydon Council was forced to pay out TEN TIMES more in compensation to its tenants last year under Tory Mayor Jason Perry than it had done in the previous 12-month period. That’s the astonishing findings of the official, annual report … Continue reading
Posted in Claire Bonham, Croydon Council, Crystal Palace and Upper Norwood, Housing, Mayor Jason Perry
Tagged Claire Bonham, Conservative, Croydon, Croydon Council, Crystal Palace, Crystal Palace and Upper Norwood, Housing, Housing Improvement Board, Housing Ombudsman, Liberal Democrats, London Borough of Croydon, Mayor Jason Perry, Regina Road, South Norwood, Tory
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Complacent council managers miss important housing event
CROYDON IN CRISIS: The head of an independent panel appointed to check on progress with housing following the Regina Road scandal suggests senior managers in Fisher’s Folly are not doing enough to get the borough out of special measures. EXCLUSIVE … Continue reading
Posted in Croydon Council, Housing, Katherine Kerswell, Mayor Jason Perry, Regina Road Residents' Support Group, Susmita Sen
Tagged Housing, Housing Improvement Board, Housing Ombudsman, Katherine Kerswell, Lynne Hale, Martin Wheatley, Mayor Jason Perry, Regina Road, Social Housing Regulator
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Ombudsman orders council to pay tenant £5,000 compensation
CROYDON IN CRISIS: Croydon Council is among 20 landlords handed severe ‘maladministration sanctions’ yesterday by the Housing Ombudsman for failing to deal with severe damp and mould in tenants’ homes. By STEVEN DOWNES Croydon Council has been ordered to pay … Continue reading
Ombudsman creates league table of London’s failing councils
The Housing Ombudsman has launched a special investigation into Lewisham Council, which is guilty of “repeated failings”. The watchdog said it would carry out the probe into the south London council after issuing it with 16 “severe maladministration” findings in … Continue reading
Posted in Alison Butler, Bexley, Bromley Council, Croydon Council, Housing, Lambeth Council, Lewisham, London-wide issues, Merton, Southwark Council, Sutton Council, Wandsworth Council
Tagged Alison Butler, Bexley, Brick by Brick, Bromley, Croydon, Croydon Council, Housing Ombudsman, Labour, Lambeth, Lewisham, Merton, Richard Blakeway, Southwark, Sutton
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Council claims it is ‘learning’ over repeated housing errors
Following the Housing Ombudsman’s finding in four cases of severe maladministration by Croydon Council, the authority issued this “learning statement”: We acknowledge that there were significant failures in the way we handled these cases and would like to offer our … Continue reading
Fresh shame for council in 4 ‘severe maladministration’ cases
Ombudsman orders Croydon CEO Katherine Kerswell to make apology to resident, as housing complaints allowed to drag on in some cases for five years. By STEVEN DOWNES All suggestions that Croydon Council’s failing housing department is being drastically improved under … Continue reading
Lambeth’s housing under scrutiny over ‘maladministration’
Labour-controlled Lambeth Council has become the first local authority to be subjected to close scrutiny by the Housing Ombudsman over what the watchdog describes as “maladministration” and mistreatment of council tenants. The move follows an investigation into the council’s complaint-handling … Continue reading
Factsheet and Twitter: Gove’s answer to council housing crisis
Measures to improve the state of social housing and to guarantee tenants a decent place to live have been announced this morning by the government – 15 years after similar proposals were first agreed. Michael Gove, as the Levelling Up … Continue reading
Ombudsman demands culture change after council flats ‘shock’
Croydon Council’s housing department and repairs contractors need to change their ways, following the publication of an official report into “appalling” conditions endured by council tenants, many of whom have been found to be ignored by their landlords and even … Continue reading
Ombudsman starts investigation into damp and mouldy flats
Croydon’s Labour-run council is likely to come under renewed pressure to publish the findings of its “urgent” investigation into the appalling conditions in residential towers in South Norwood, after the Housing Ombudsman announced today a full-scale national investigation of his … Continue reading
