Tag Archives: LGO

Croydon’s council close to the top of the table – for complaints

Croydon has proved itself to be outstanding once again – but in a manner in which no local authority should ever seek to shine. A study of official complaints lodged over a six-year period, from 2016, found that of local … Continue reading

Posted in Alison Butler, Croydon Council, Jo Negrini, Tony Newman | Tagged , , , , , , , , | 1 Comment

Ombudsman orders review of Croydon’s temporary housing

A cancer patient and her four children were ‘cooped up’ in a single room throughout the covid pandemic because council officials failed to check their own temporary accommodation policy Croydon Council has been forced to pay nearly £5,000 in compensation … Continue reading

Posted in Children's Services, Croydon Council, Housing | Tagged , , , , , , , | 3 Comments

After covid suspension, Ombudsman reopens for business

Council CEO Jo Negrini’s three-month amnesty from having complaints submitted about her authority to the Local Government and Social Care Ombudsman is over. The Ombudsman is pretty much the only recourse that remains to residents of the borough if they … Continue reading

Posted in Adult Social Care, Children's Services, Croydon Council, Jo Negrini, Planning | Tagged , , , , , | 1 Comment

Man’s ‘life-threatening’ condition ignored by housing team

Another week, and yet another very critical judgement of Croydon Council passed down from the Local Government Ombudsman. An LGO report has been made public which criticises Croydon Council for failing to take into account a man’s life-threatening health conditions … Continue reading

Posted in Croydon Council, Health, Housing, Jo Negrini | Tagged , , , , , | 1 Comment