Tag Archives: Local Government and Social Care Ombudsman

Complaints against Perry’s council on rise, Ombudsman says

CROYDON IN CRISIS: Our Town Hall reporter, KEN LEE, on another year where our council is close to the top of a league table – for most upheld complaints Katherine Kerswell, Croydon’s £204,000 per year chief executive, if she bothered … Continue reading

Posted in Adult Social Care, Bromley Council, Children's Services, Croydon Council, Housing, Katherine Kerswell, Lambeth Council, Planning, Southwark Council, Surrey, Sutton Council | Tagged , , , , , , , , , , , , , , , , , , , , | 4 Comments

Ombudsman orders urgent review of council’s housing policies

Retired lawyer and former councillor JERRY FITZPATRICK on a breakthrough ruling for those on Croydon’s housing register with special medical needs In an important and hard-hitting decision, the Local Government Ombudsman has required Croydon Council to undertake a thorough review … Continue reading

Posted in Croydon Council, Health, Housing, Jerry Fitzpatrick | Tagged , , , , , , | 2 Comments

Surrey council fined £7,400 over failures for boy with SEND

Croydon is not the only local authority in trouble. Tory-run Surrey County Council has been criticised by the Local Government Ombudsman after a second investigation into its failures to properly support a young boy with special educational needs. The Ombudsman … Continue reading

Posted in Education, Health, Outside Croydon, Surrey | Tagged , , , , , | Leave a comment

Two ombudsmen issue ruling against council and health bodies

A young woman with serious mental health issues was ‘cast adrift by the organisations who should have helped her, over many years’, says a damning set of findings. ‘The situation is not unique,’ according to senior official Two separate ombudsman … Continue reading

Posted in Croydon CCG, Croydon Council, Health | Tagged , , , , , , , , , , , , | 3 Comments