Tag Archives: Local Government and Social Care Ombudsman

Complaints against Perry’s council soar by 51% in two years

Croydon, under its Tory Mayor, is getting worse, not better, judging by the number of complaints upheld by the Local Government Ombudsman in the last year. EXCLUSIVE by STEVEN DOWNES Croydon continues to be among the country’s most rotten boroughs, … Continue reading

Posted in Adult Social Care, Bromley Council, Children's Services, Croydon Council, Housing, Katherine Kerswell, Lambeth Council, London-wide issues, Mayor Jason Perry, Planning, SEND, Surrey, Sutton Council | Tagged , , , , , , , , , , , , , , , | 6 Comments

Complaints against Perry’s council on rise, Ombudsman says

CROYDON IN CRISIS: Our Town Hall reporter, KEN LEE, on another year where our council is close to the top of a league table – for most upheld complaints Katherine Kerswell, Croydon’s £204,000 per year chief executive, if she bothered … Continue reading

Posted in Adult Social Care, Bromley Council, Children's Services, Croydon Council, Housing, Katherine Kerswell, Lambeth Council, Planning, Southwark Council, Surrey, Sutton Council | Tagged , , , , , , , , , , , , , , , , , , , , | 4 Comments

Ombudsman orders urgent review of council’s housing policies

Retired lawyer and former councillor JERRY FITZPATRICK on a breakthrough ruling for those on Croydon’s housing register with special medical needs In an important and hard-hitting decision, the Local Government Ombudsman has required Croydon Council to undertake a thorough review … Continue reading

Posted in Croydon Council, Health, Housing, Jerry Fitzpatrick | Tagged , , , , , , | 2 Comments

Surrey council fined £7,400 over failures for boy with SEND

Croydon is not the only local authority in trouble. Tory-run Surrey County Council has been criticised by the Local Government Ombudsman after a second investigation into its failures to properly support a young boy with special educational needs. The Ombudsman … Continue reading

Posted in Education, Health, Outside Croydon, Surrey | Tagged , , , , , | Leave a comment

Two ombudsmen issue ruling against council and health bodies

A young woman with serious mental health issues was ‘cast adrift by the organisations who should have helped her, over many years’, says a damning set of findings. ‘The situation is not unique,’ according to senior official Two separate ombudsman … Continue reading

Posted in Croydon CCG, Croydon Council, Health | Tagged , , , , , , , , , , , , | 3 Comments