Tag Archives: Local Government Ombudsman

Council continues in its cover-up of Ombudsman’s rulings

Here’s something else you won’t read on Croydon Council’s website. The council press office – funded with an annual budget of at least £500,000 of public money – today issued at least its second press release  to publicise the attention-seeking … Continue reading

Posted in Alison Butler, Croydon Council, Housing, Jo Negrini, Tony Newman | Tagged , , , , , , | Leave a comment

Ombudsman finds systemic problems with adult social care

“It’s no longer just one-off mistakes; we’re seeing problems with systems, policies and the way procedures are being applied…” That’s the view of Michael King, the Local Government Ombudsman, as he has today published his office’s annual review of adult … Continue reading

Posted in Adult Social Care, Croydon Council | Tagged , , | Leave a comment

Man’s ‘life-threatening’ condition ignored by housing team

Another week, and yet another very critical judgement of Croydon Council passed down from the Local Government Ombudsman. An LGO report has been made public which criticises Croydon Council for failing to take into account a man’s life-threatening health conditions … Continue reading

Posted in Croydon Council, Health, Housing, Jo Negrini | Tagged , , , , , | 1 Comment

Ombudsman annual report strongly critical of Negrini’s council

Jo Negrini, the council’s £200,000 per year chief executive, this week returned from holiday to her office on the ninth floor of Fisher’s Folly to find on her desk some excoriating criticism of how her organisation handles residents’ complaints. And … Continue reading

Posted in Adult Social Care, Children's Services, Croydon Council, Jo Negrini | Tagged , , , | 5 Comments

Council’s ‘Rottweiler behaviour’ sent carer to brink of suicide

CROYDON COMMENTARY: Last week, we reported how the Local Government Ombudsman had found “a catalogue of unacceptable failings by London Borough of Croydon, which has left a family stretched to breaking point”. Here, in a shocking criticism of the way … Continue reading

Posted in Adult Social Care, Croydon Council, Education, Youth Services | Tagged , , , , , | 1 Comment

Ombudsman Doc Martin puts the boot into Croydon’s record

Croydon Council was subject to 109 formal complaints in 2012-2013 – nearly 40 per cent worse than the average level of complaints filed on London boroughs, according to a report from the Local Government Ombudsman. The figures were contained in … Continue reading

Posted in Croydon Council, Nathan Elvery | Tagged , , , , , , , | Leave a comment

Trebles all round? Croydon return pot-less from awards

Four tables booked at a five-star West End hotel. Around 40 councillors and council staff attending. Something like £28,000 spent on a night’s gala dinner, booze and jollity. And not a single award won. That is the summary of this … Continue reading

Posted in Council Tax, Croydon Council, Hayley Lewis, John Laing Integrated Services, Libraries, Nathan Elvery, URV | Tagged , , , , , , , | Leave a comment