Tag Archives: Local Government Ombudsman

Official figures show Croydon is capital’s worst for complaints

Our Town Hall reporter, KEN LEE, crunches some numbers and finds that according to the annual report from the Local Government Ombudsman, our council does not compare well, however you dress it up Official figures from the Local Government Ombudsman … Continue reading

Posted in Adult Social Care, Bromley Council, Children's Services, Croydon Council, Education, Jo Negrini, Lambeth Council, Merton, Planning, SEND, Southwark Council, Sutton Council, TfL, Tony Newman | Tagged , , , , , , , , , , , , , , , | 2 Comments

Council’s sorry performance after Ombudsman’s dozen rulings

One reason that rulings by the Local Government Ombudsman against local authorities, such as Croydon, attract so little attention is that the Ombudsman’s office never insists that the offending councils should publish the findings in full on their own website. … Continue reading

Posted in Alisa Flemming, Children's Services, Croydon Council, Education, Robert Henderson, Schools, SEND | Tagged , , , , , , | 1 Comment

After years of complaints, council escapes with an apology

12. That’s the grand total of complaints raised against Croydon Council by members of the public which have been upheld by the Local Government Ombudsman so far this year. It is a tally of incompetence, ineptitude and maladministration which should … Continue reading

Posted in Croydon Council, Jo Negrini, Paul Scott, Pete Smith, Planning | Tagged , , , , , , | Leave a comment

Ombudsman rules against council over unsafe housing case

Croydon Council has now received EIGHT rulings against it from the Local Government  Ombudsman so far this year – a rate of two per month for failings in children’s services, adult social care, education, housing or planning. The latest case, … Continue reading

Posted in Croydon Council, Housing | Tagged , , , , | Leave a comment

Council continues in its cover-up of Ombudsman’s rulings

Here’s something else you won’t read on Croydon Council’s website. The council press office – funded with an annual budget of at least £500,000 of public money – today issued at least its second press release  to publicise the attention-seeking … Continue reading

Posted in Alison Butler, Croydon Council, Housing, Jo Negrini, Tony Newman | Tagged , , , , , , | Leave a comment

Ombudsman finds systemic problems with adult social care

“It’s no longer just one-off mistakes; we’re seeing problems with systems, policies and the way procedures are being applied…” That’s the view of Michael King, the Local Government Ombudsman, as he has today published his office’s annual review of adult … Continue reading

Posted in Adult Social Care, Croydon Council | Tagged , , | Leave a comment

Man’s ‘life-threatening’ condition ignored by housing team

Another week, and yet another very critical judgement of Croydon Council passed down from the Local Government Ombudsman. An LGO report has been made public which criticises Croydon Council for failing to take into account a man’s life-threatening health conditions … Continue reading

Posted in Croydon Council, Health, Housing, Jo Negrini | Tagged , , , , , | 1 Comment