Recent Comments
Ed Worth on Two-thirds of tram fleet out o… Derek Thrower on Residents’ groups reject… insidecroydon on New Addington tram cancellatio… Derek Thrower on New Addington tram cancellatio… Andrew Pelling on New Addington tram cancellatio… Peter Underwood on New Addington tram cancellatio…
Tag Archives: Local Government Ombudsman
‘Too often councils are failing in their duties’ on homelessness
Two-thirds of all upheld complaints to the Local Government Ombudsman about homelessness involve local authorities in London, including Croydon, according to a report published today. “Too often we are finding councils at fault,” Ombudsman Michael King said today in releasing … Continue reading
Ombudsman orders urgent review of council’s housing policies
Retired lawyer and former councillor JERRY FITZPATRICK on a breakthrough ruling for those on Croydon’s housing register with special medical needs In an important and hard-hitting decision, the Local Government Ombudsman has required Croydon Council to undertake a thorough review … Continue reading
Surrey council fined £7,400 over failures for boy with SEND
Croydon is not the only local authority in trouble. Tory-run Surrey County Council has been criticised by the Local Government Ombudsman after a second investigation into its failures to properly support a young boy with special educational needs. The Ombudsman … Continue reading
Ombudsman finds council put 4-year-old at risk of gang crime
CROYDON IN CRISIS: In the latest adverse finding against Croydon Council, in a case that stretches back seven years, a young mother was ‘left to live in fear’ after she was subjected to threats at gun-point and her appeals to … Continue reading
Croydon’s council close to the top of the table – for complaints
Croydon has proved itself to be outstanding once again – but in a manner in which no local authority should ever seek to shine. A study of official complaints lodged over a six-year period, from 2016, found that of local … Continue reading
Council ordered to pay £2,800 over homeless nightmare
Ombudsman discovers Croydon has 27 families in temporary B&B accommodation for longer than the six-week legal limit Croydon Council’s housing department, already under critical scrutiny in the aftermath of the Regina Road scandal, has been ordered to pay a mother … Continue reading
Posted in Croydon Council, Housing
Tagged Croydon, Croydon Council, Housing, Local Government Ombudsman, Ombudsman, Temporary accommodation
7 Comments
Two ombudsmen issue ruling against council and health bodies
A young woman with serious mental health issues was ‘cast adrift by the organisations who should have helped her, over many years’, says a damning set of findings. ‘The situation is not unique,’ according to senior official Two separate ombudsman … Continue reading
Posted in Croydon CCG, Croydon Council, Health
Tagged Croydon, Croydon Council, LGSCO, Local Government and Social Care Ombudsman, Local Government Ombudsman, Michael King, NHS South West London Clinical Commissioning Group, NHS South West London Integrated Care Board, Ombudsman, Parliamentary and Health Service Ombudsman, PHSO, Rob Behrens, South London and Maudsley NHS Trust
3 Comments
Planning department judged ‘at fault’ over boundary dispute
Emails from residents unanswered, six-month delays in dealing with a formal complaint, and a planning department that ignored a court order. Just another episode in the regular shambles at Fisher’s Folly Another day, another ruling from the Local Government Ombudsman … Continue reading
Ombudsman finds council caused ‘crisis’ for man with autism
The Local Government Ombudsman has found that Croydon Council failed to provide adequate support for a man with autism, causing a “crisis” for him and his family. The man’s mother claimed that the council’s lack of proper action led to … Continue reading
Council ‘too quick to pass the buck’ over child abuse claims
Local Government Ombudsman orders Croydon to conduct an audit of child sexual abuse cases going back three years, after the authority’s response to a draft report ‘suggests wider systemic issues’ Croydon’s children’s services department may have “systemic” errors, according to … Continue reading
‘Startling’ findings in Ombudsman report on children in care
CROYDON IN CRISIS: The council’s dilemma over cutting funding to the children’s services department has been highlighted by a report which says that youngsters in care are being let down by local authorities A report published by the Local Government … Continue reading
After covid suspension, Ombudsman reopens for business
Council CEO Jo Negrini’s three-month amnesty from having complaints submitted about her authority to the Local Government and Social Care Ombudsman is over. The Ombudsman is pretty much the only recourse that remains to residents of the borough if they … Continue reading
Negrini used council funds to cover-up record of complaints
The council’s £220,000 per year chief executive has taken to issuing tax-funded spin and lies about her organisation’s poor performance, after the Local Government Ombudsman issued its annual report that showed more complaints upheld against Croydon than any other London … Continue reading
Official figures show Croydon is capital’s worst for complaints
Our Town Hall reporter, KEN LEE, crunches some numbers and finds that according to the annual report from the Local Government Ombudsman, our council does not compare well, however you dress it up Official figures from the Local Government Ombudsman … Continue reading
Posted in Adult Social Care, Bromley Council, Children's Services, Croydon Council, Education, Jo Negrini, Lambeth Council, Merton, Planning, SEND, Southwark Council, Sutton Council, TfL, Tony Newman
Tagged Bromley, Conservative, Croydon Council, Haringey, Jo Negrini, Labour, Lambeth, Liberal Democrats, Local Government Ombudsman, London, London Borough of Croydon, Merton, Ombudsman, Southwark, Sutton, Tory
2 Comments
Council’s sorry performance after Ombudsman’s dozen rulings
One reason that rulings by the Local Government Ombudsman against local authorities, such as Croydon, attract so little attention is that the Ombudsman’s office never insists that the offending councils should publish the findings in full on their own website. … Continue reading
After years of complaints, council escapes with an apology
12. That’s the grand total of complaints raised against Croydon Council by members of the public which have been upheld by the Local Government Ombudsman so far this year. It is a tally of incompetence, ineptitude and maladministration which should … Continue reading
Ombudsman rules against council over unsafe housing case
Croydon Council has now received EIGHT rulings against it from the Local Government Ombudsman so far this year – a rate of two per month for failings in children’s services, adult social care, education, housing or planning. The latest case, … Continue reading
Posted in Croydon Council, Housing
Tagged Croydon, Croydon Council, Labour, Local Government Ombudsman, London Borough of Croydon
Leave a comment
Council continues in its cover-up of Ombudsman’s rulings
Here’s something else you won’t read on Croydon Council’s website. The council press office – funded with an annual budget of at least £500,000 of public money – today issued at least its second press release to publicise the attention-seeking … Continue reading
Ombudsman finds systemic problems with adult social care
“It’s no longer just one-off mistakes; we’re seeing problems with systems, policies and the way procedures are being applied…” That’s the view of Michael King, the Local Government Ombudsman, as he has today published his office’s annual review of adult … Continue reading
Man’s ‘life-threatening’ condition ignored by housing team
Another week, and yet another very critical judgement of Croydon Council passed down from the Local Government Ombudsman. An LGO report has been made public which criticises Croydon Council for failing to take into account a man’s life-threatening health conditions … Continue reading
Posted in Croydon Council, Health, Housing, Jo Negrini
Tagged Croydon, Croydon Council, Jo Negrini, LGO, Local Government Ombudsman, London Borough of Croydon
1 Comment
Ombudsman annual report strongly critical of Negrini’s council
Jo Negrini, the council’s £200,000 per year chief executive, this week returned from holiday to her office on the ninth floor of Fisher’s Folly to find on her desk some excoriating criticism of how her organisation handles residents’ complaints. And … Continue reading
Council’s ‘Rottweiler behaviour’ sent carer to brink of suicide
CROYDON COMMENTARY: Last week, we reported how the Local Government Ombudsman had found “a catalogue of unacceptable failings by London Borough of Croydon, which has left a family stretched to breaking point”. Here, in a shocking criticism of the way … Continue reading
Posted in Adult Social Care, Croydon Council, Education, Youth Services
Tagged Croydon, Croydon Council, EHCP, Jo Negrini, Local Government Ombudsman, SEND
1 Comment
Ombudsman Doc Martin puts the boot into Croydon’s record
Croydon Council was subject to 109 formal complaints in 2012-2013 – nearly 40 per cent worse than the average level of complaints filed on London boroughs, according to a report from the Local Government Ombudsman. The figures were contained in … Continue reading
Trebles all round? Croydon return pot-less from awards
Four tables booked at a five-star West End hotel. Around 40 councillors and council staff attending. Something like £28,000 spent on a night’s gala dinner, booze and jollity. And not a single award won. That is the summary of this … Continue reading
Council takes four tables at awards – against Pickles’ advice
Around 40 Conservative councillors, senior Croydon Council officials and their chums will be attending the annual binge of champagne-swilling and back-slapping at a five-star West End hotel next month that is the Local Government Chronicle Awards, all at a cost … Continue reading
