Tag Archives: Michael King

‘Too often councils are failing in their duties’ on homelessness

Two-thirds of all upheld complaints to the Local Government Ombudsman about homelessness involve local authorities in London, including Croydon, according to a report published today. “Too often we are finding councils at fault,” Ombudsman Michael King said today in releasing … Continue reading

Posted in Croydon Council, Housing, London-wide issues, Mayor Jason Perry | Tagged , , , , , , , | Leave a comment

Surrey council fined £7,400 over failures for boy with SEND

Croydon is not the only local authority in trouble. Tory-run Surrey County Council has been criticised by the Local Government Ombudsman after a second investigation into its failures to properly support a young boy with special educational needs. The Ombudsman … Continue reading

Posted in Education, Health, Outside Croydon, Surrey | Tagged , , , , , | Leave a comment

Two ombudsmen issue ruling against council and health bodies

A young woman with serious mental health issues was ‘cast adrift by the organisations who should have helped her, over many years’, says a damning set of findings. ‘The situation is not unique,’ according to senior official Two separate ombudsman … Continue reading

Posted in Croydon CCG, Croydon Council, Health | Tagged , , , , , , , , , , , , | 3 Comments

Ombudsman orders review of Croydon’s temporary housing

A cancer patient and her four children were ‘cooped up’ in a single room throughout the covid pandemic because council officials failed to check their own temporary accommodation policy Croydon Council has been forced to pay nearly £5,000 in compensation … Continue reading

Posted in Children's Services, Croydon Council, Housing | Tagged , , , , , , , | 3 Comments

Council ‘too quick to pass the buck’ over child abuse claims

Local Government Ombudsman orders Croydon to conduct an audit of child sexual abuse cases going back three years, after the authority’s response to a draft report ‘suggests wider systemic issues’ Croydon’s children’s services department may have “systemic” errors, according to … Continue reading

Posted in Alisa Flemming, Children's Services, Croydon Council | Tagged , , , , , , , , , | Leave a comment

After covid suspension, Ombudsman reopens for business

Council CEO Jo Negrini’s three-month amnesty from having complaints submitted about her authority to the Local Government and Social Care Ombudsman is over. The Ombudsman is pretty much the only recourse that remains to residents of the borough if they … Continue reading

Posted in Adult Social Care, Children's Services, Croydon Council, Jo Negrini, Planning | Tagged , , , , , | 1 Comment