Recent Comments
Peter Gillman on Trams unveil ex-Eagles winger… Ev Quistorff on Croydon’s GIGO ‘ec… Pentecost Music Musi… on Martin How: organist who devot… Michael Sales on Leslie Arms timeline: sad 25-y… Dave Smith on Great British Railways trains… Ralph on With 51 councillors, ‘Ba…
Tag Archives: Ombudsman
Council told to ‘get a grasp’ over repeat homelessness failures
Ombudsman issues withering criticism of Croydon’s failing council: ‘Sadly this is not an isolated case in the borough’ Mayor Jason Perry’s council has been chastised again by the Ombudsman over its mistreatment of one of the borough’s most vulnerable residents … Continue reading
Posted in Adult Social Care, Commissioners, Croydon Council, Housing, Improvement Board, Katherine Kerswell, Mayor Jason Perry, Stabilisation Plan
Tagged Amerdeep Somal, Conservative, Council Tax, Croydon, Croydon Council, homeless, Homelessness, Jim McMahon, Katherine Kerswell, Local Government Ombudsman, London Borough of Croydon, Mayor Jason Perry, MHCLG, Ministry of Housing Communities and Local Government, Ombudsman, Tory
9 Comments
Complaints against Perry’s council on rise, Ombudsman says
CROYDON IN CRISIS: Our Town Hall reporter, KEN LEE, on another year where our council is close to the top of a league table – for most upheld complaints Katherine Kerswell, Croydon’s £204,000 per year chief executive, if she bothered … Continue reading
Posted in Adult Social Care, Bromley Council, Children's Services, Croydon Council, Housing, Katherine Kerswell, Lambeth Council, Planning, Southwark Council, Surrey, Sutton Council
Tagged Amerdeep Somal, Bromley, Children's Care, Conservative, Croydon, Croydon Council, Housing, Katherine Kerswell, Lambeth, LGO, Local Government and Social Care Ombudsman, Local Government Ombudsman, London Borough of Croydon, Mayor Jason Perry, Ombudsman, Planning, social care, Southwark, Surrey County Council, Sutton, Tory
4 Comments
Poor councils make bad situations worse says Ombudsman
People who have been treated poorly by their local council are all too often having their situations made worse when their council delays putting things right. That’s the view of the Local Government Ombudsman in her annual review of all … Continue reading
Posted in Adult Social Care, Bromley Council, Children's Services, Croydon Council, Lambeth Council, Merton, SEND, Southwark Council, Sutton Council
Tagged Bromley, Croydon, Croydon Council, Housing, Lambeth, Local Government Ombudsman, London, London Borough of Croydon, Merton, Ombudsman, SEND, Southwark, Sutton
2 Comments
Council ordered to pay £2,800 over homeless nightmare
Ombudsman discovers Croydon has 27 families in temporary B&B accommodation for longer than the six-week legal limit Croydon Council’s housing department, already under critical scrutiny in the aftermath of the Regina Road scandal, has been ordered to pay a mother … Continue reading
Posted in Croydon Council, Housing
Tagged Croydon, Croydon Council, Housing, Local Government Ombudsman, Ombudsman, Temporary accommodation
7 Comments
Two ombudsmen issue ruling against council and health bodies
A young woman with serious mental health issues was ‘cast adrift by the organisations who should have helped her, over many years’, says a damning set of findings. ‘The situation is not unique,’ according to senior official Two separate ombudsman … Continue reading
Posted in Croydon CCG, Croydon Council, Health
Tagged Croydon, Croydon Council, LGSCO, Local Government and Social Care Ombudsman, Local Government Ombudsman, Michael King, NHS South West London Clinical Commissioning Group, NHS South West London Integrated Care Board, Ombudsman, Parliamentary and Health Service Ombudsman, PHSO, Rob Behrens, South London and Maudsley NHS Trust
3 Comments
Official figures show Croydon is capital’s worst for complaints
Our Town Hall reporter, KEN LEE, crunches some numbers and finds that according to the annual report from the Local Government Ombudsman, our council does not compare well, however you dress it up Official figures from the Local Government Ombudsman … Continue reading
Posted in Adult Social Care, Bromley Council, Children's Services, Croydon Council, Education, Jo Negrini, Lambeth Council, Merton, Planning, SEND, Southwark Council, Sutton Council, TfL, Tony Newman
Tagged Bromley, Conservative, Croydon Council, Haringey, Jo Negrini, Labour, Lambeth, Liberal Democrats, Local Government Ombudsman, London, London Borough of Croydon, Merton, Ombudsman, Southwark, Sutton, Tory
2 Comments
