Category Archives: Adult Social Care

Council to end contract for elderly sheltered housing care

Posted on September 2, 2019 by

The council is bringing back in-house the care of 237 older tenants in special sheltered flats and ending its contract with the existing private provider, following repeated complaints that the services provided had been falling below acceptable standards. It is … Continue reading →

Posted in Adult Social Care, Croydon Council, Jane Avis | Tagged , , , , , , , , | Leave a comment

Official figures show Croydon is capital’s worst for complaints

Posted on August 8, 2019 by

Our Town Hall reporter, KEN LEE, crunches some numbers and finds that according to the annual report from the Local Government Ombudsman, our council does not compare well, however you dress it up Official figures from the Local Government Ombudsman … Continue reading →

Posted in Adult Social Care, Bromley Council, Children's Services, Croydon Council, Education, Jo Negrini, Lambeth Council, Merton, Planning, SEND, Southwark Council, Sutton Council, TfL, Tony Newman | Tagged , , , , , , , , , , , , , , , | 2 Comments

44 care homes in Croydon fail post-Grenfell fire safety tests

Posted on May 16, 2019 by

Figures from the Mayor of London show that 44 care homes in Croydon were failing to meet fire safety standards through London Fire Brigade audits carried out following the Grenfell Tower tragedy. The figures put Croydon as second worst in … Continue reading →

Posted in Adult Social Care, Andrew Dismore, Bromley Council, Croydon Council, Kingston, Lambeth Council, London Assembly, London Fire Brigade, London-wide issues, Mayor of London, Merton, Outside Croydon, Southwark Council, Sutton Council, Tom Copley | Tagged , , , , , , , , , | 1 Comment

Council couldn’t care less: Ombudsman upholds 7 complaints

Posted on April 22, 2019 by

Croydon Council had seven public complaints upheld against it by the Local Government Ombudsman in the first three months of 2019, research conducted for Inside Croydon can reveal. The rulings resulted in several apologies from the council, and hundreds of … Continue reading →

Posted in Adult Social Care, Children's Services, Croydon Council, Education, SEND | Tagged , , , , , | 2 Comments

Our children deserve help to improve their life opportunities

Posted on April 5, 2019 by

CROYDON COMMENTARY: It is autism awareness week. There’s been events staged at the Town Hall, and tomorrow there’s a special meeting at which teens, young adults, parents, guardians and carers can discuss their situations with councillors and officials. SARAH BOWELL, … Continue reading →

Posted in Adult Social Care, Children's Services, Croydon Council, Education, Jerry Fitzpatrick, Schools, SEND | Tagged , , , , , , | Leave a comment

Ombudsman finds systemic problems with adult social care

Posted on November 28, 2018 by

“It’s no longer just one-off mistakes; we’re seeing problems with systems, policies and the way procedures are being applied…” That’s the view of Michael King, the Local Government Ombudsman, as he has today published his office’s annual review of adult … Continue reading →

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Local Offer website fails to meet standards under SEND laws

Posted on August 21, 2018 by

Parents and carers of children and young adults with SEND – Special Educational Needs and Disability – claim that the new, malfunctioning Local Offer website launched by the council last month is not only full of broken hyperlinks and broken … Continue reading →

Posted in Adult Social Care, Alisa Flemming, Andrew Rendle, Children's Services, Croydon Council, Jerry Fitzpatrick, Jo Negrini | Tagged , , , , , , , , , | 3 Comments