Recent Comments
Tag Archives: Local Government Ombudsman
Ombudsman finds systemic problems with adult social care
“It’s no longer just one-off mistakes; we’re seeing problems with systems, policies and the way procedures are being applied…” That’s the view of Michael King, the Local Government Ombudsman, as he has today published his office’s annual review of adult … Continue reading
Man’s ‘life-threatening’ condition ignored by housing team
Another week, and yet another very critical judgement of Croydon Council passed down from the Local Government Ombudsman. An LGO report has been made public which criticises Croydon Council for failing to take into account a man’s life-threatening health conditions … Continue reading
Posted in Croydon Council, Health, Housing, Jo Negrini
Tagged Croydon, Croydon Council, Jo Negrini, LGO, Local Government Ombudsman, London Borough of Croydon
1 Comment
Ombudsman annual report strongly critical of Negrini’s council
Jo Negrini, the council’s £200,000 per year chief executive, this week returned from holiday to her office on the ninth floor of Fisher’s Folly to find on her desk some excoriating criticism of how her organisation handles residents’ complaints. And … Continue reading
Council’s ‘Rottweiler behaviour’ sent carer to brink of suicide
CROYDON COMMENTARY: Last week, we reported how the Local Government Ombudsman had found “a catalogue of unacceptable failings by London Borough of Croydon, which has left a family stretched to breaking point”. Here, in a shocking criticism of the way … Continue reading
Posted in Adult Social Care, Croydon Council, Education, Youth Services
Tagged Croydon, Croydon Council, EHCP, Jo Negrini, Local Government Ombudsman, SEND
1 Comment
Ombudsman Doc Martin puts the boot into Croydon’s record
Croydon Council was subject to 109 formal complaints in 2012-2013 – nearly 40 per cent worse than the average level of complaints filed on London boroughs, according to a report from the Local Government Ombudsman. The figures were contained in … Continue reading
Trebles all round? Croydon return pot-less from awards
Four tables booked at a five-star West End hotel. Around 40 councillors and council staff attending. Something like £28,000 spent on a night’s gala dinner, booze and jollity. And not a single award won. That is the summary of this … Continue reading
Council takes four tables at awards – against Pickles’ advice
Around 40 Conservative councillors, senior Croydon Council officials and their chums will be attending the annual binge of champagne-swilling and back-slapping at a five-star West End hotel next month that is the Local Government Chronicle Awards, all at a cost … Continue reading
Aww diddums: Dudley’s hard done by over housing criticisms
CROYDON’S UNCARING COUNCIL (part 94): As first reported by Inside Croydon, our council has been roundly criticised by the Local Government Ombudsman over its callous treatment of the homeless. Now Dudley Mead, the councillor responsible for housing, has responded. While … Continue reading
Croydon found guilty of “maladminstration causing injustice”
The Local Government Ombudsman has ruled against Croydon Council today in the case of a young mother and her three children who were left waiting by the borough’s housing department for 10 months. The independent body found Croydon Council responsible … Continue reading
Bad-tempered Fisher email could lead to formal complaint
Mike Fisher, leader of the Conservative group which controls Croydon Council, could face a complaint to the Local Government Ombudsman following a ill-tempered email to a member of the public. Yesterday, Fisher was sent a brief email from Pravin Shah, … Continue reading
Posted in Mike Fisher, Shirley North
Tagged Conservative, Croydon, Croydon Council, Local Government Ombudsman, London, London Borough of Croydon, Mike Fisher, Tory
2 Comments
Council to close New Addington library in September
Inside Croydon has received reports that staff at the Croydon Adult Learning And Training – CALAT – in New Addington have been told that the planned move of the local library into their building will take place in September. The … Continue reading
Complaints? We’ve had a few, then again, too few to mention
Croydon Council experienced a 150 per cent increase in complaints to the Local Government Ombudsman last year, but tonight has tabled a report that recommends a pat on the back for Nathan Elvery, Sara Bashford and Dudley Mead Taberner House’s … Continue reading
Councillor complains over prejudiced parking scheme
Tuesday night’s meeting of the council’s traffic management committee looks like being a more interesting encounter than usual, as the Conservative-dominated policy group will assemble having been accused of prejudicing its latest “consultation” on ramping up the restrictions for residents, … Continue reading
